We welcome you to peruse the intoxicating treasure chest atelier of master jeweller William Llewellyn Griffiths. Choose from one-off and limited edition pieces, or contact us to commission an individual creation.
With a glittering and devout clientele Metal Couture has long been the go-to for those seeking unique, extraordinary and exquisite jewels. Committed to quality, superior craftsmanship and authenticity. Whether you are seeking an engagement ring or a bespoke piece to mark a significant moment in your life, we can assist you in making a choice that is not only beautiful, but also captures the essence of the wearer.
Metal Couture custom orders take between 3-5 weeks depending on design, complexity and if particular precious stones or materials need to be sourced.
If you require your piece in a tighter time frame please let us know and we will do our best to accommodate your plans.
Commission pieces require a non refundable 40% deposit. Please note, there is no refund for change of mind on commission pieces.
Metal Couture commissions are generally conducted via an email, phone and video call consultation process.
Email us here to book an appointment email@example.com
Returns and exchanges will not be processed until jewellery has been returned and deemed to be in it’s original condition.
CANCELLATION OF ORDERS
In the event that you wish to cancel a Metal Couture online order please notify us within 24 hours, so that a refund can be processed before production has commenced.
Metal Couture is committed to a very high level of quality in our work. all pieces are carefully inspected and packaged prior to being shipped.
In the unlikely event that the item you receive has been damaged in transit or is faulty, then please contact us immediately so that we can rectify the problem.
In the unlikely event that the item you receive is faulty as a result of craftsmanship then please contact us immediately to arrange a replacement or a repair.
Jewellery that incurs damage and/or defects through fair wear and tear, reckless use or that which is considered unreasonable or inconsistent with Metal Couture’s care instructions, is not covered by this
Some rings are able to be re-sized and some need to be custom made to fit. Getting our ring size right is very important.
There are several different ring-sizing systems in use worldwide. Please contact us with your name and postal address if you are unsure of your size and we will send you a ring sizing gauge.
Choose which finger it is that you would like to wear the ring on and measure your size a few times to ensure you are getting a correct measurement.
Fingers swell at different times of the day and in different temperatures. It is for this reason that it is advised to measure your size at the end of the day when your fingers are warm and slightly swollen.
If your knuckle is much larger than your finger’s base, it is a good idea to take two separate measurements and choose a size in between. This is to ensure that the ring fits over the knuckle, but isn’t too loose.